• Lexus

Jim Pattison Lexus Northshore

845 Automall Drive
Directions North Vancouver, BC V7P 3R8

  • Sales: 1 (888) 221-1850
  • Service: 1-888-803-5062
  • Parts: 1-888-472-1558

Jim Pattison Lexus Northshore Reviews

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I just picked up my 4th Lexus SUV in a decade from these guys. Excellent cars and superb service. Cody has gone above and beyond on each deal for me and Dan was great. Dale, Sean and the team have been terrific over the years in maintaining my cars. Would highly recommend this dealership over any other for sales and service.

Siamak G.

We recently purchased a used vehicle from Jim Pattison Lexus. We are a retired couple so there has been lots of vehicle purchases in our past. This was by far the best experience ever. Cody Kukkola and Dan Kogan could not have done more. Every phone call and every request was addressed immediately. They are both the perfect mix of friendly and professional!

Heather P.

I am writing this letter as a humble note of appreciation for the outstanding customer service I received at JP Lexus over the last three weeks. I am a professional in a similar field myself and was so impressed with my entire experience I was moved to take the time to write this review. Upon my first visit, I was attended to by an amazing product advisor. His name is Isaiah. Isaiah knew his product inside and out, was able to answer all of my questions immediately and without hesitation, and when I asked a question he did not have the answer to, he immediately got assistance from his manager (he did not guess), this is a BIG DEAL for me. Accurate and to the point. The ability to provide the correct information the first time quickly exceeded my expectations. I really commend the prompt service provided by Isaiah. He brought out three examples of the same car for me and wanted me to drive each one before making any decisions. Who does that anymore? He Did. Great service makes your customers feel that you care about developing a long-term relationship that means more than just making a sale. I cannot stress enough the overall "personal" experience I received from Isaiah. Also, a quick thanks to your financial services manager, Christian, who made the paperwork easy and painless. A second true professional under the same roof. I would love to recommend the JP Lexus team and in particular Isaiah to anyone who needs a vehicle in the future. Keep up the outstanding work. When I need another car guess who I am going to call first. Truly impressed gents!

Jonathan Z.

Just picked up a new 2015 Lexus NXT from here and loving it so far! Cody Kukkola was very professional and managed to immediately earn my trust despite my unpleasant previous experiences with a few car sales people at other dealerships in the past. He explained to me and went over all my options in a timely manner and helped to get the best deal possible as it was really important for me. Dan Kogan and Christian Alvarez helped me with leasing of the vehicle and they were also great. Overall, I had a pleasant experience and I hope it remains like that! Update: March 30, 2017 More than a year passed and still very happy that I bought my Lexus from North Shore. Cody is very responsive whenever I need help with anything. Sean at the service desk is a great gentleman and the cost for services are so reasonable considering everything done on your vehicle! 
Navid G.